What does hopeUP do?

We have two key objectives:
- Bring unbeatable savings at a minimum of 75 - 100% off from participating business partners. All offers are provided free or at cost on hopeUP.com
- Support education by donating 50% of our revenue to schools.
We believe collaboration among parents, schools and businesses build stronger education system.

How can we give such huge discounts?

hopeUP does not take any money from the offers we provide on our website. Instead we further reduce each offer's price by "our would be" portion of the revenue from each offer.

What is the cost of membership fee?

Only $0.1/day.

What percentage of hopeUP membership fees go to schools?

50%.

How do I sign up for membership at hopeUP.com?

After your first purchase, you become a member of hopeUP.com automatically. There is no commitment. You can cancel anytime.

What are the terms of cancellation?

There is no commitment. You can cancel your membership anytime you wish.

How often my credit card will be charged for membership fee?

Monthly.

How do I select my school to receive the donation?

Select an offer and click "BUY!". Once on the checkout page, select your school to receive the donation. It is that easy!

How does hopeUP work?

1.      Select an offer and click "BUY!" button.
2.      On the checkout page, select your school to receive the donation.
3.      After your first purchase, you become a member of hopeUP.com automatically. There is no commitment. You can cancel anytime.
4.      Print the offer's voucher and follow instructions on the voucher. Enjoy!

Can I buy an offer and give it as gift?

Yes. All businesses featured on hopeUP.com accept gifts, unless specifically the Fine Print states otherwise. To buy a gift, select an offer and click "BUY!". You'll be directed to checkout page.  Click on the "Give As Gift" link.

I just purchased an offer, where is my offer's voucher?

All your vouchers are saved in your account under "My Purchases" tab. First time buyers will be directed to "My Purchases" page automatically. You can retrieve your offer's vouchers at anytime by logging in to your account and clicking on "My Account" in the upper right area of www.hopeUP.com.

How do I access "My Account"?

1.      "Login" first.
2.      Click on "My Account" in the upper right area of www.hopeUP.com.  

I purchased an offer, how do I use it?

For online offers, please follow the instructions on the voucher. Enjoy!

I purchased an offer, do I have to use it the same day? 

No. You can use your vouchers at any time before they expire. The expiration date is right on the voucher.

What if I lose my voucher?

1.      "Login" to your account.
2.      Click on "My Account" in the upper right area of www.hopeUP.com. You'll be directed to "My Purchases" page which contains all your purchases and vouchers.
3.      "Print" your voucher.

Promotional Code is not working?

For Promotional Code related questions, please contact the merchant directly. Merchant's website, containing their contact information is provided on your voucher.

Will my school receive donations if I refer a friend to hopeUP?

Yes. Once you entered a friend's email address, then select your school from the list to receive donations.

Can I refer as many people as I want?

Yes.

How do I get my business on hopeUP?

1.      Go to www.hopeUP.com.
2.      Click on "Get Your Business on hopeUP!" in the footer area of www.hopeUP.com.
3.      Fill out the form and submit.

How do I change my email address?

1.      "Login" to your account.
2.      Click on "My Account" tab.
3.      Click on "Add a New Email" for Email.

Whom do I contact if I have a question about hopeUP?

Please email us through our contact page http://www.hopeup.com/contact-us/. We will get back to you within 24 hours.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, and Discover cards.